It is important to remember that a call button system only earns its keep when it is actually working when you need it to. Therefore, following a simple maintenance routine to try and prevent problems from developing in the first place is sensible.
Daily: Quick Signal Test
Test the signal from all buttons before opening hours. Press each button to ensure the receiver picks up the signal. It’s easy to test for faults before the customers and staff arrive for the shift.
Weekly: Clean the Housings
Clean the housings of your wireless call buttons, wireless IR remote control receivers and sensors with a damp cloth and mild soap solution. Avoid getting any liquid into any openings on the buttons or other sensors. Remove any grease or dust from around the button press mechanism.
Monthly: Check the Batteries
Monitor the voltage of the batteries with a simple multimeter instead of waiting for the system to send you a low power alert. Rotate the batteries of all call buttons on a regular basis (e.g. on a first-in-first-out basis) to make sure no call button is ever run completely down.
Quarterly: Verify Range and Pairing
For wireless call buttons across multiple rooms inspect the wireless connection for each button in all zones. Walls, new furniture and other objects can prevent wireless signal reception. A useful reference for Wireless Call Buttons is www.dinggly.com/products/wireless-call-buttons.
Annual: Firmware and Physical Wear
Are there any firmware updates that need to be applied? Carry out an annual check on all wall fixings for any signs of cracking or loosening.
A consistent schedule means you can rely on your system all year round.